Last Update: 22 October 2025
At Build-Mate.in, we strive to provide prompt and efficient service to our customers. Please review our shipping policy for details on how we manage orders and subscriptions.
Immediate Activation: When you purchase our web software, it is activated immediately upon successful payment. There is no physical shipping involved as our product is a digital service.
Cancellation Policy: If you wish to cancel your subscription, you may do so within 7 days of purchase. Please contact us at support@build-mate.in to initiate the cancellation process. Upon receiving your request, we will process the cancellation and refund within 10 working days.
Email Confirmation: After you make a purchase, you will receive an email confirmation with details of your subscription and activation.
Customer Support: For any issues related to your order, activation, or subscription, please reach out to our support team at support@build-mate.in. We are here to assist you with any questions or concerns.
Digital Product Assurance: Since our product is a digital service, there is no risk of physical damage or loss during shipping. However, if you experience any issues with the software activation or functionality, please contact our support team for assistance.
Refund Policy: We offer a 15-day cancellation policy for our software subscriptions. If you are not satisfied with your purchase, you may request a cancellation and refund within this period. Refunds will be processed within 10 working days of your request.
Support Team: For any questions or issues related to shipping, activation, or cancellations, please contact us at support@build-mate.in
Compliance: We adhere to all applicable laws and regulations regarding digital products and subscriptions. Your satisfaction and trust are our top priorities.
